“Quality is non-negotiable”, says von Stein. “More and more consumers are paying close attention and are well-informed. Nowadays, quality and food safety are vital factors for consumer confidence and ultimately for economic success.”
Every food producer is aware of the strict legal requirements laid down by the EU and many other countries. Infringements of these can lead to expensive recall campaigns, fines and, in the worst case, legal proceedings. According to an analysis of food safety alerts in the EU, around 12 to 15 percent of all food recalls in recent years have been triggered by foreign objects. In the wake of these alerts, millions of tons of food are destroyed for safety reasons.
Implementing monitoring measures and investing in modern safety systems is worthwhile, as recall campaigns are time-consuming and incur high costs of 1.31 million euros on average according to studies carried out by insurance companies specializing in recall and product liability insurance. In the food sector, the average costs are said to be even higher, as particularly strict safety standards apply here. The reputational damage for affected companies often lasts years and entails long-term economic losses.
“With our complex systems, we focus on a comprehensive view of quality management. This makes all production stages transparent for our customers and provides them with reliable data for the necessary documentation”, says von Stein.